The company has a huge platform with 460 million monthly active users, but they are not being well monetized.
To compete effectively with branded hotels and be ready in case of a slowdown in some markets, independent hoteliers said 2020 spending priorities will focus on sales training, technology, and digital marketing.
As we enter a new decade, customer experience is firmly positioned as a competitive advantage and something most companies are prioritizing.
Low-cost airlines and Airbnb made it affordable; Instagram made it look good. We aspired to live like a local, whatever that means, even as locals seethed at the influx of tourists.
Consumer fundamentals change, consumers’ ability to pursue their holiday dreams as often or as elaborately as they have until now is going to be constrained.
The company is on the cusp of closing a capital raising between $125 million and $200 million and should finalize the deal within the week.
The Japanese have a reputation for perfection in nearly everything they do, and that includes hotels.
From the Taco Bell hotel to an Airbnb listing for the Oscar Mayer Weinermobile, booking an overnight stay with favorite brands was a breakout trend in 2019.
Luxury hotel brands are stepping into the homeshare arena to compete with Airbnb, and are now making strides in one of Airbnb’s most successful arenas: experiences.
Travel brands are trying to figure out how to strike the right balance between digital touchpoints and in-person interactions.