China’s largest OTA said its revenue growth will likely slow sharply this quarter, down to 9% to 11% from 39% growth for all of 2017.
Some 85% of travelers do their travel searching activity outside of OTA websites, using content sites, social networks and other cues to get their ideas, according to Amadeus data.
Lufthansa Group customers in April will begin getting a 5 euro discount for long-haul reservations made through its own website and via direct connects. The so-called “basic fares” won’t be available in GDSs.
The total costs can reach upwards of 35% of room revenue on many pieces of group business when all third-party commissions and other booking costs are considered, according to a new report by Kalibri Labs.
A new report looking at data from online meeting room bookings reveals the rapid digitalisation of the industry, along with key trends in meetings.
The Instagram Story feature lets you share photos and videos with your followers, but each post you share expires and vanishes after 24 hours – unless you add them to your profile as permanent “highlights”.
Typically, the marketing department plays the lead role in CRM, acting as the primary user and key operator of CRM software and managing guest communications and data.
An instant and highly personal messaging-based social network like Twitter is the perfect arena for direct communication between businesses and the public.
Just a few weeks after it opened its platform to hotels, Airbnb is wasting no time in launching an ad campaign challenging OTAs and the high commissions they take from hotels.
A new study by Expedia suggests travelers who booked via an OTA spent more per trip than non-OTA guests across all categories, regardless of whether they were traveling for business or leisure, making them a valuable segment of customers for hotels.