Oliver Heckmann, Vice President, Engineering for Travel and Shopping, Google, shares what’s top of his mind on how new technology such machine learning/AI and voice can make better travel.
The company has shifted to a focus on instantly bookable inventory and this shift could position Airbnb at the top of the market.
Global hotel groups need to use data to increase brand loyalty and continue to innovate the guest experience to limit the role of OTAs and fend off competition from the sharing economy.
HotelTonight is set to expand its 100-day in advance booking service to more cities after reporting a strong start to its “transformative” new offering.
The stay experience is pivotal to the success of a hotel. To ensure their hotel has a fresh appeal to travelers, hoteliers must consider branding right along with design and marketing.
Have you ever looked up flights or hotels on an app on your phone, only to open your laptop and see different prices? Based on a few characteristics – app or web, signed in as a member or not – a rudimentary type of personalized pricing is occurring.
It’s a new era in hotel booking, and properties must respond with a smart hotel Revenue Strategy that will ensure their future success.
The concept of artificial intelligence is nothing new. The theory and imagination always existed for such a creation, but technology was too limited for it to exist in reality. Not anymore.
You can’t influence the destination. But you can serve as the digital concierge that provides bleisure travelers with inspirational, educational, and entertaining content, online and off, that will influence them to extend their business trip.
Meituan-Dianping, a Chinese e-commerce platform, aims to expand its other fast-growing lines of business in hotel reservations, ride-hailing, and restaurant bookings thanks to a fresh round of investment.