As of January 2018, travel agents participating in Starwood’s SPG Pro program will switch to Marriott International’s Fam-Tastic discount rates, which the company says are typically lower than SPG Pro’s.
The U.S. hotel industry saw year-over-year gains in both average daily rate and occupancy during October, according to STR. Occupancy increased 1.6 percent to 69.6 percent and ADR rose 2.5 percent to $130.20.
Uber disclosed this week that hackers had stolen 57 million driver and rider accounts and that the company had kept the data breach secret for more than a year after paying a $100,000 ransom.
Being able to choose suitable KPIs is a key skill for digital marketers and one which takes some practice to perfect.
Hotel brands have poured billions of dollars into direct booking campaigns, and a report by Hitwise in May of this year shows that for some of the major players, direct bookings are looking up. For everyone else, not so much.
Hoteliers consistently lose revenue without measurable benchmarks in contact center performance, says Cloud5 white paper based on a survey of more than 8,300 North America hotels.
Billionaire Airbnb co-founder Joe Gebbia has outlined plans to consolidate the international travel market during his first trip to Australia – a country where one in five people are signed-up members of his business.
Booking.com celebrates incredible guest experiences with global social media competition to honor the unsung heroes that make travel magic happen every day.
At Expedia, revenue loss due to unplanned site unavailability – moving from 99% uptime to 99.9% site availability – can result in ~$80M difference. Here’s how Expedia’s journey toward site resiliency looks like.
When Designphase DBA was appointed to renovate Grand Copthorne Waterfront last year, part of the brief was to make the hotel more appealing to the new generation of travelers known as the millennials.