Local impression of tourist photographing: A perspective from Iran

Publication date: February 2020Source: Tourism Management, Volume 76Author(s): Zahed Ghaderi, Luc BéalAbstractThe current study discusses the impression of local people towards tourist photographing in three heritage villages of Iran. A qualitative face-to-face interviews were undertaken of 65 respondents through snow-ball sampling technique. Unlike previous tourist photography literature where photos taken by tourists were analyzed (photographers’…

Read on...

The differences in hotel selection among various types of travellers: A comparative analysis with a useful bounded rationality behavioural decision support model

Publication date: February 2020Source: Tourism Management, Volume 76Author(s): Le Wang, Xiao-kang Wang, Juan-juan Peng, Jian-qiang WangAbstractThis study aims to investigate the hotel selection differences among different types of travellers through online hotel reviews. Specifically, the study performs a detailed examination of the differences in hotel key factors, criterion importance and selection results among five types…

Read on...

Operations flexibility in events organization

Publication date: February 2020Source: Tourism Management, Volume 76Author(s): Jéssica Alessandra Santos Brito, Noel Torres Júnior, Raul da Costa DinizAbstractThe aim of this study was to understand the interrelation between operations flexibility and the adverse impacts associated with risks in event organization during its execution. For this, a multiple case study was carried out among six…

Read on...

Different from or similar to neighbors? An investigation of hotels’ strategic distances

Publication date: February 2020Source: Tourism Management, Volume 76Author(s): Minsun Kim, Wesley Roehl, Seul Ki LeeAbstractThis paper examines how conformity and differentiation impacts hotel performance. It evaluates strategic outcomes of hotel entrepreneurs’ choice of geographic location, capacity, and quality. Using instrumental variable (IV) estimation, we find that the distribution of similar competitors affects hotel performance and…

Read on...

Will you miss me if I am leaving? Unexpected market withdrawal of Norwegian Joy and customer satisfaction

Publication date: February 2020Source: Tourism Management, Volume 76Author(s): Yang Chen, Tao Wang, Sihang Zhu, Peng LianAbstractThe first “Made in Germany, Designed for Chinese” luxury cruise, Norwegian Joy, announced an unexpected Chinese-market-withdrawal decision on July 14th, 2018, less than a year after her maiden voyage from Shanghai. How does customer satisfaction change as a response to…

Read on...

Exploring spatio-temporal changes of city inbound tourism flow: The case of Shanghai, China

Publication date: February 2020Source: Tourism Management, Volume 76Author(s): Naixia Mou, Rongzheng Yuan, Tengfei Yang, Hengcai Zhang, Jinwen(Jimmy) Tang, Teemu MakkonenAbstractKnowledge on spatio-temporal changes of inbound tourism flow is important for destination economy, cultural communication and city image. This paper proposes a novel research framework for the spatio-temporal distribution and changes of inbound tourism flow by,…

Read on...

Land expropriation in tourism development: Residents’ attitudinal change and its influencing mechanism

Publication date: February 2020Source: Tourism Management, Volume 76Author(s): Xiao Long Ma, Mei Ling Dai, Daisy X.F. FanAbstractThe development of tourism projects is often predicated on land expropriation. It is therefore important to understand residents’ attitudes towards land expropriation and how changes in those attitudes can benefit both the land expropriation process and tourism development. Taking…

Read on...

Exploring the impact of personalized management responses on tourists’ satisfaction: A topic matching perspective

Publication date: February 2020Source: Tourism Management, Volume 76Author(s): Xiaowei Zhang, Shuchen Qiao, Yang Yang, Ziqiong ZhangAbstractAs an online reputation management tool, hotel managers increasingly rely on management responses to online reviews to improve the electronic word of mouth (eWOM). Due to the substantial heterogeneity of textual reviews with different topics, it is particularly challenging to…

Read on...

Honeymoon tourism: Exploring must-be, hybrid and value-added quality attributes

Publication date: February 2020Source: Tourism Management, Volume 76Author(s): Jin-Soo Lee, Pipatpong Fakfare, Heesup HanAbstractBased on a mixed-methods, this study aims to identify which attributes are more sensitive to the dissatisfaction, satisfaction or delight of honeymoon tourists by examining the asymmetric effect of quality attributes on the satisfaction of honeymoon tourists in Phuket, Thailand. By drawing…

Read on...

Using a heuristic approach to design personalized urban tourism itineraries with hotel selection

Publication date: February 2020Source: Tourism Management, Volume 76Author(s): Weimin Zheng, Haipeng Ji, Congren Lin, Wenhui Wang, Bilian YuAbstractUrban tourism is a worldwide form of tourism and is one of the most important social and economic impetus for urban development. The urban tourism market has been increasingly dominated by the demand for personalized experiences. Accordingly, this…

Read on...