Innovation trough tradition in hospitality. The Italian case of Albergo Diffuso

Publication date: June 2019Source: Tourism Management, Volume 72Author(s): Angelo Presenza, Antonio Messeni Petruzzelli, Lorn SheehanAbstractThe role of tradition in developing innovations in the hospitality industry is examined within the context of a new and emerging form of accommodation called Albergo Diffuso. We describe and discuss the different impacts of tangible and intangible sources of tradition…

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Relationships among overseas travel, domestic travel, and day trips for latent tourists using longitudinal data

Publication date: June 2019Source: Tourism Management, Volume 72Author(s): Heung-Ryel Kim, Changhyo Yi, Yoonjeung JangAbstractThere is limited research on travel behaviors using longitudinal cohorts. Longitudinal studies on people who do not travel overseas as latent tourists have also rarely been attempted. This study investigated whether latent tourists substitute overseas travel with other leisure activities, such as…

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Renewal or not? Consumer response to a renewed corporate social responsibility strategy: Evidence from the coffee shop industry

Publication date: June 2019Source: Tourism Management, Volume 72Author(s): Yaoqi Li, Biqiang Liu, Tzung-Cheng (T.C.) HuanAbstractThe impact of updating or renewing a firm’s corporate social responsibility (CSR) strategy is an important topic in the CSR literature stream for market researchers and practitioners alike. Using Starbucks as a case study, this paper explores the impact of a…

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