Publication date: April 2018 Source:Tourism Management, Volume 65 Author(s): Ting Jiang, Chris Ryan, Chaozhi Zhang By exploring the meditation camps in Nuonatayuan and Hongfa Temples, the paper examines what motivates tourists to experience Zen meditation in Chinese temples, and how they shape those experiences. The study is based on participant observation and thus includes material…
Publication date: April 2018 Source:Tourism Management, Volume 65 Author(s): Baojun Gao, Xiangge Li, Shan Liu, Debin Fang This study investigates the collective influences of cultural, hotel, and reviewer characteristics on online ratings in the hotel sector. Based on over 243,000 TripAdvisor reviews for hotels in 24 US cities, we empirically find a negative relationship between…
You can’t influence the destination. But you can serve as the digital concierge that provides bleisure travelers with inspirational, educational, and entertaining content, online and off, that will influence them to extend their business trip.
Meituan-Dianping, a Chinese e-commerce platform, aims to expand its other fast-growing lines of business in hotel reservations, ride-hailing, and restaurant bookings thanks to a fresh round of investment.
A recent study by Egencia found that despite the wide use of travel policies worldwide, “rogue booking”, the practice of business travelers booking outside of their travel programme, is still an issue for corporate travel programmes, especially when it comes to hotel stays.
JetBlue Airways has withdrawn its flights from a dozen online travel sites in the first phase of a broader effort to trim $20 million from its ticket-selling expenses.
Hotel Jumpstart will see selected start-ups take part in a six-month programme where they’ll be provided with workspace and expert mentoring.
Having AI on the front lines of the travel industry’s customer service efforts is a great way to support marketing efforts, but some of the actual tools being used to entice visitors to hotels and attractions are also pretty outstanding.